FitnessThreads

15-Day Return Policy
At Fitnessthreads, we are committed to ensuring a seamless and risk-free shopping experience. Customer satisfaction is at the core of our service, and our 15-day return policy reflects our dedication to quality and trust. We want to ensure you love your purchase.

Return Conditions
To start your return, all items must meet the following criteria:

• Condition: Items must be unworn, unwashed, and have original tags attached.

• Packaging: Items must be returned in their original condition and packaging.

• Proof: Proof of purchase (order number or receipt) is required.

• Exclusions: We will not accept returns showing signs of wear. Products marked "final sale" or "non-returnable" are excluded.

How to Initiate a Return
Visit our Returns Center or contact our support team at support@fitnessthreads.co. Please provide your order number and the reason for the return. Follow the instructions provided to ship the item back.

Refund Process

• Timeline: Refunds will be processed within 5–7 business days after we receive the returned item.

• Method: The refund will be issued to the original payment method.

• Shipping Fees: Shipping fees are non-refundable unless the return is due to a defect or error on our part.

• Digital Products: For digital items, refund requests must be made within 15 days of purchase. Access must be revoked before a refund can be processed.

Our Commitment to Quality
We operate with full transparency and align our policies with industry standards for trust and expertise. Every return request is handled with care to ensure a fair and secure transaction.

Need Help?
Our dedicated support team is here to help. Contact us via support@fitnessthreads.co for any questions regarding your return. Thank you for shopping with Fitnessthreads. Your satisfaction and trust are our top priorities.